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[personal profile] nonionay
So I just started a chat with a Concast customer service rep, which lasted until I realized that I needed to get our account number from my roommate. I opted for a chat so I could avoid too much human interaction, but what I got sure sounded like a robot. Their canned responses and assurances are probably meant to be reassuring, but it just makes me think you're a bot just scanning me for keywords, and aren't actually able to handle my unorthodox problem. I might want to avoid human interaction, but not that much! Anyway, I'll be back to the bots later, once I find my roommate.

Until then, it's off to find a new toilet seat.

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nonionay

August 2014

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