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The trip back was a pleasant one. After taking the Greyhound from Whistler to Vancouver, I had several hours to kill. So I went to Science World and stared at the musical kinetic sculpture for forever (I love that thing) and then caught an Omnimax showing about the Mars Rovers. (I love those even more.)
Because they herd us onto the train early, so immigration can have plenty of time to grill us, I got to sit on the comfy train and write. Got a fair amount done, too.
A short distance out of the station, an Italian woman behind me realized she'd lost her passport back at the station. Clearly, they'd let her on the train, so it must be somewhere between there and here. The conductor got on the phone and talked to ten zillion people on this poor woman's behalf. Turns out it fell out of her bag in the x-ray machine. The woman needed her passport the next evening, when she was flying across the country. The conductor was tireless in his efforts to figure out what the hell to do, and fortunately, Homeland Security cooperated and let her in the country. Theoretically, she'll pick it up from a bus this afternoon. I love my local Amtrak and its crew*, and I love seeing my love validated. That was one patient, hard-working conductor.

*Even if I wish there were more trains, grumble, grumble, but that's not their fault.

Date: 2009-08-11 02:57 pm (UTC)
From: [identity profile] thecrimsony.livejournal.com
Neat customer service story!

I hear they were going to add a new train from Lacey to Vancouver, BC soon! Not just for the Olympics either.

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